Terms of Service

1. Acceptance of Terms

By accessing or using BuffCowLand (the "Site"), placing an order, or creating an account, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site.

These Terms constitute a legally binding agreement between you and BuffCowLand. We may update these Terms from time to time — continued use of the Site after changes constitutes acceptance of the revised Terms.

2. Description of Services

BuffCowLand is an online pharmacy platform that provides access to pharmaceutical products, health supplements, and related information. Our services include:

• Browsing and purchasing pharmaceutical and health products
• Account management including order history and saved addresses
• Customer support and order tracking
• Product information and health guidance resources

We reserve the right to modify, suspend, or discontinue any part of the services at any time with reasonable notice where practicable.

3. Eligibility

You must be at least 18 years of age to use this Site or purchase products. By using the Site, you represent and warrant that you are 18 or older and have the legal capacity to enter into these Terms.

Certain products may have additional age or prescription requirements under applicable law. You are responsible for ensuring you meet all requirements for any product you purchase.

4. Your Account

When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must notify us immediately at support@httpsbuffcowland.in if you suspect unauthorised access to your account. We cannot be held liable for losses resulting from unauthorised use of your account where you have failed to keep your credentials secure.

You may connect your Google account for sign-in. By doing so, you authorise us to retrieve your verified email address, name, and — if you choose — your verified phone number from Google to pre-fill your account details. You can disconnect Google at any time from Account → Settings.

We may suspend or terminate your account if we have reason to believe you have violated these Terms, provided false information, or engaged in fraudulent activity.

5. Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or where products are incorrectly priced due to a technical error.

Prices are displayed in Indian Rupees (INR) unless otherwise stated and are inclusive of applicable taxes. Shipping costs, where applicable, are displayed at checkout before you confirm your order.

Once an order is placed, you will receive a confirmation email. Delivery timelines are estimates and may vary. We are not liable for delays caused by circumstances outside our reasonable control (logistics carrier delays, natural events, etc.).

Refund and return requests must be submitted within 7 days of delivery. Items must be unopened and in original packaging unless the product is defective. Contact us at support@httpsbuffcowland.in to initiate a return.

6. Products & Medical Disclaimer

BuffCowLand is not a licensed pharmacy dispensing prescription medication to the public unless explicitly stated and compliant with applicable regulations. Product descriptions, dosage information, and health claims on the Site are provided by manufacturers and have not been independently verified by us.

You are solely responsible for ensuring that any product you purchase is appropriate for your individual health circumstances.

7. Prohibited Uses

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable law
• Attempt to gain unauthorised access to any part of the Site or its systems
• Submit false, fraudulent, or misleading information
• Impersonate any person or entity
• Use automated tools (bots, scrapers) to access the Site without prior written consent
• Interfere with or disrupt the integrity or performance of the Site
• Resell products purchased from BuffCowLand without prior written authorisation
• Use another user's account without their permission

8. Intellectual Property

All content on this Site — including text, graphics, logos, product images, and software — is the property of BuffCowLand or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Product images and descriptions may be subject to third-party copyright. Where this is the case, such content is used with permission or under licence.

9. Privacy & Data

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to our collection and use of your data as described in the Privacy Policy.

We collect personal information including your name, email address, phone number, and delivery addresses solely for the purpose of providing our services. We do not sell your personal data to third parties.

Passwords are stored as salted SHA-512 hashes and are never recoverable in plain text. Sensitive personal data (email, name, phone) is encrypted at rest using AES-256-GCM.

10. Limitation of Liability

To the fullest extent permitted by applicable law, BuffCowLand shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Site or its products, even if advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or your use of the Site shall not exceed the amount you paid for the specific product or service giving rise to the claim in the 90 days prior to the claim.

Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.

11. Account Termination

You may request deletion of your account at any time from Account → Settings → Danger Zone. Deletion requests are reviewed by our staff within 2–5 business days. Upon approval, your personal data will be permanently deleted from our systems, except where retention is required by law (e.g. transaction records for tax purposes).

We may terminate or suspend your account without notice if you materially breach these Terms. In such cases, any outstanding orders will be handled in accordance with applicable consumer protection law.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of India.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify registered users by email and update the "Last updated" date at the top of this page. Your continued use of the Site after the effective date of changes constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically. If you disagree with any changes, your recourse is to stop using the Site and request account deletion.

14. Contact

If you have any questions about these Terms, please contact us: